10725 Ellis Avenue Suite E
Fountain Valley CA 92708
Fountain Valley CA 92708
Office Address
Email Address
Office Address
Email Address
Effective Date: January 1st 2025
Welcome to HotSwapUSA.com. These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and services provided by Hot Swap USA (“Company,” “we,” “us,” or “our”). By accessing this Site or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
Hot Swap USA provides tankless water heater consultations, installations, and rebate processing services to homeowners in California. Our services are subject to availability and eligibility based on site conditions and rebate program guidelines.
Customer must have an active SoCal Gas account at the property where the new tankless unit will be installed in order to qualify for the discount.
Installation pricing is determined based on an in-home or virtual consultation. The cost of the tankless unit may be offset entirely or partially by applicable rebates. Final pricing will be confirmed in writing before any work begins.
We offer free virtual consultations. Once scheduled, customers must notify us of cancellations or rescheduling at least 24 hours in advance. Missed appointments may result in delays or rescheduling fees.
We provide a workmanship warranty of 1 year on all installations. Manufacturer warranties on water heaters are separate and subject to the terms set by the manufacturer.
Hot Swap is not liable for any indirect, incidental, or consequential damages resulting from the use or installation of our products or services. Our total liability under any circumstances shall not exceed the total amount paid for the installation service.
All content on this Site, including text, graphics, logos, and images, is the property of Hot Swap and may not be copied, distributed, or used without prior written consent.
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you agree to the collection and use of information as described in our Privacy Policy.
These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the appropriate courts of Orange County, CA.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date.
For questions regarding these Terms, please contact us at: [email protected]